Data Security & Regulatory Compliance
Fully compliant with POPIA, SAPC, and SAHPRA
Patient confidentiality is our top priority
Fully compliant with POPIA, SAPC, and SAHPRA
POPIA Compliance (Protection of Personal Information Act):
- Data Protection: Patient data is encrypted and securely stored to prevent unauthorized access.
- Controlled Access: Only authorized pharmacists and healthcare professionals can access patient information.
- User Consent: Patients provide explicit consent before data is shared or processed.
- Secure Communication: All prescription orders, patient messages, and consultations are encrypted
- Data Retention & Deletion: Records are securely retained for the required period and deleted in compliance with POPIA
SAPC Compliance (South African Pharmacy Council):
- Pharmacist-Patient Engagement: Includes post-dispensary messaging to check adherence and side effects.
- Medication Review & Documentation: All prescriptions and pharmacist interventions are digitally recorded.
- Ethical Dispensing Practices: All medications meet regulatory guidelines.
- Original Prescription Requirement: Patients must present the original prescription when collecting medication
SAHPRA Compliance (South African Health Products Regulatory Authority):
- Regulated Product Listings: Only SAHPRA-approved medicines are available.
- Controlled Medication Management: Unauthorized sales of scheduled medicines are prevented.
- Adverse Drug Reaction (ADR) Monitoring: Facilitates ADR reporting and follow-ups.